Developments of Coronavirus outbreak

We would like to warn every policy holder and traveler about the recent Coronavirus outbreak that originated in China and is expanded to other parts of the world.
Due to restrictions resulting from the Coronavirus virus since January 21, 2020, this outbreak is considered a foreseeable event for our plans. Therefore, the plans are temporarily excluding it from medical and cancellation/interruption benefits for travelers by, to and/or from China regions. Additional countries may be restricted in the future.

This cut-off also extends for cancellation/interruption coverage for trips to and/or from all other destinations where the virus outbreak has already been present. You can follow the development by region of the virus through our link: COVID-19 Global Cases.

If you already have a trip insured for cancellation and contract this virus (or any other unexpected illness) before you leave, you will likely have coverage to cancel your trip. In order to cancel/interrupt a trip due to quarantine the traveler, or traveling companion, would need to be physically quarantined themselves.

Please note fear of travel, travel advisories, and destination being inaccessible related to coronavirus are not covered risks under our policies. Also note, that our plans may contain exclusions relating to complications of pre-existing conditions and government prohibition or regulation. Referer to your policy wording for the full policy terms, conditions, limitations and exclusions.

Updates on March

In reference to the restrictions and regulations imposed by the governments of different countries, we want to clarify that preventine confinement or quarantine imposed are not considered an eligible event under any of the benefits of our plans.

If you are already traveling outside your country of residence and your current policy is about to expire or expired (whether or not it is from our company), you can purchase our complementary premium plan. Click here for more information on our TravelMedical insurance.

You can contact us prior to a trip if you have any questions or concerns, at +1 310 694-8453 or write to

+1 310 694-8453